Coin order questions, answered

PlayStation, Xbox and PC. PS4 and PS5 clubs are the same club, and so are Xbox One and Series X|S, so one order serves either console of the family. Nintendo Switch clubs are not on the order card. Choose the platform your club was created on; PC has the lowest rate this morning.

The packs stop at 2M, but the Other field takes larger typed figures and prices them at the same rate per coin. Big orders go through the same Comfort Trade as small ones. Bear in mind that EA’s penalties, including removing coins, do not get gentler as the amount grows, so size an order to what you can afford to lose.

No. The rate comes from the lowest offer that has stock on your platform, read every morning and refreshed when the page opens, and it is the same per coin for a small order and a large one. This site runs no bundles, vouchers or loyalty schemes either. What the order card shows is the figure the payment page starts from.

No. EA’s User Agreement forbids any part in trading in-game currency for money, and its FC rules call comfort trades harmful. Penalties range from removed coins to a deleted club or a ban, and they can apply the first time. The safety page of this site sets the risks out in full; whether to order stays your decision.

Habit. The currency of Ultimate Team was called FUT coins in the FIFA years, the game became EA SPORTS FC in 2023, and players kept every name in use. EA’s own pages say Ultimate Team Coins. Whatever the label, it is one balance per club, and that balance is what an order fills.

US dollars, always. The prices come from the checkout’s storefront for buyers in the United States, and the payment page charges the same currency. If your card is held in another currency, your bank converts the amount and may add its own charge, and that charge appears with your bank, not at the checkout.

Only on request. PayPal is not one of the buttons on the payment page, but checkout support can send you a PayPal payment request if you ask in the live chat or on Discord before paying. The other methods appear directly: Visa and Mastercard, Klarna, Link, Google Pay, Apple Pay, plus the stablecoins USDT and USDC.

Yes. After payment the confirmation page shows an order number, and the checkout sends a payment confirmation by e-mail to the address you entered. If neither arrives, look in the spam folder first, then write to checkout support with the time of payment and the method you used.

A payment that never completed creates no order: nothing shows in your list and nothing is sent. If your bank shows a pending amount anyway, it is usually a reservation that drops off by itself. When in doubt, contact checkout support with the date, amount and method before trying again.

The checkout names within 2 hours for Comfort Trade. The clock effectively starts once the delivery form with your EA details has been sent, because a seller cannot begin without them. Large amounts use the same method. Keep Ultimate Team and the apps closed in the meantime so the seller’s session is not cut off.

Better not. Keep the Web App, the Companion App and Ultimate Team on your console closed until the order reads Completed – awaiting your confirmation. Only one session can sit in a club at once, according to player guides, so your own login would push the seller out and stall the delivery. Looking at the balance afterwards is fine.

With Comfort Trade a seller uses the EA login address and the backup codes from your delivery form to sign in, then moves the coins into the club through trades on the Transfer Market. When the job is done the seller marks it, and the order status changes. You can follow it in your order on the checkout and ask questions in its chat.

The checkout has it switched off for this category; Comfort Trade is the only delivery method on offer. That is why the delivery form asks for account details rather than a player to list. Should the checkout switch the auction back on, the pages of this site would be updated to describe it.

First restart Ultimate Team so the club loads fresh. If the balance is still short, write in the order chat while the status reads Completed – awaiting your confirmation, and state the amount you expected. Support checks the delivery before it closes the order, and a shortfall in delivery falls under the refund terms.